Treatment pre-approval
If you require pre-approval for a medical procedure or surgery, in most situations we will assess your request within 5 to 10 working days, from the time we have all the information from you. To obtain pre-approval for surgery, you will need to provide us with the following: Please email the above details to [email protected] or call […]
Who can I see
You have the freedom to choose to see any available qualified healthcare provider in New Zealand covered by your OrbitProtect policy if you require medical treatment. If you are an International Student or an RSE/Seasonal Worker and have an OrbitPay Card, you can use any one of our OrbitProtect Medical Providers that is close to […]
Certificate of Insurance
Your Certificate of Insurance confirms that you are insured with us. Check your Certificate of Insurance to ensure your details are correctly identified. Your policy number is also printed on your Certificate of Insurance – you will need this when you make a claim. Note: If you purchase our policy online, we will email you the […]
Am I covered
You can find general information about what your plan covers on our Find out if you are covered page. You’ll be able to quickly find and download the OrbitProtect brochure for your insurance plan that shows the main benefits of your cover, as well as the policy wording document that contains all of the details and your terms […]
