Making a complaint
It is important to us that you are happy with your cover and our service. If there’s a problem, let us know so we can try and resolve the issue quickly and fairly. To make a complaint please complete the form below. A staff member will try to resolve your complaint in the first instance. If […]
Immigration NZ’s visa requirements
If you have a fee-paying Student Visa or a working holiday visa, Immigration New Zealand requires you to get medical and travel insurance. This is one of the criteria of applying for the visa. Immigration NZ criteria for Fee Paying Students Working Holiday Visa medical insurance requirements
Help with something else
Do you have a question that hasn’t been covered here, or that you can’t find an answer to? No problem. Simply fill out our online form and one of our team will be in touch to help you out.
Which plan should I consider
Working out what kind of travel insurance is right for you isn’t always straightforward. If you don’t know where to start, we’ve made things easy with our Find your plan page. This provides a starter for considering what type of OrbitProtect travel insurance may be right for you based on your answers to some general questions. The […]
