Updating customer details
If you need to update your contact details, email your policy number and the details you want to change to [email protected], or alternatively update your details using the form below.
Adding manual work cover
Our International Student, Working Holiday and Experience NZ plans will automatically cover you for manual work in respect to horticulture, retail, accommodation, taverns and bars, cafes and restaurants. If you need cover for general farming (excluding any activity relating to forestry), building/construction and related trades you can apply for this optional cover on our Experience NZ […]
Adding a family member
All our plans are for individuals only, except the Experience NZ plan. If you need to add your husband or wife, you will need to switch to an Experience NZ Family plan. Children or dependents under 19 years of age can be added to your Experience NZ policy at no extra cost. Once this change has been […]
Changing/cancelling cover
Changing your cover You can email us through [email protected] if your circumstances have changed as you may need to switch policy types. Please be advised that if you are granted a NZ residence visa, you need to let us know immediately to request the cancellation of your policy as you are no longer eligible to continue your […]
